Mastercard International Incorporated and its subsidiaries and affiliates (“Mastercard”, “we”, “us”, or “our”) respect your privacy. This Privacy Notice applies to the Mastercard Secure Remote Commerce services, including the Secure Remote Commerce website and the payment profile that you may establish (collectively, the “Services”). Mastercard offers these Services only in the United States, and only United States law governs the Services.
Developed by Mastercard and built upon global payment industry standards, Mastercard's new digital checkout option uses advanced payment technology and intelligent security. The convenience of Mastercard’s new digital checkout means the experience is consistent across participating merchants, so users can pay the same way, every time – no passwords, no surprises. And, users can keep their Mastercard payment information stored securely in one place, so it’s there when they need it.
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This Privacy Notice describes the types of Personal Information we collect in connection with the Services, the purposes for which we collect that Personal Information, the other parties with whom we may share it and the measures we take to protect the security of the data. It also tells you about your rights and choices with respect to your Personal Information, and how you can contact us about our privacy practices.
“Personal Information” means any information relating to an identified or identifiable individual. We may collect Personal Information in connection with the Services, including when you register for an account, establish your payment profile, use the Services, or participate in our marketing programs. We may collect information about you directly from you or from third parties such as our service providers, marketing and business partners, financial institutions, merchants, and other Secure Remote Commerce participants (such as other payment card brands).
We may collect the following categories of Personal Information:
You may also choose to provide other information, such as different types of content (e.g., photographs, articles and comments), contact information of friends or other people you would like us to contact, content you make available through social media accounts or memberships with third parties, or any other information you want to share with us.
Personal Information We Collect by Automated Means
We, our service providers, and partners may collect certain information about you via automated means such as cookies, scripts and web beacons when you interact with the Services, visit our websites or ads, pages or other digital assets. A “cookie” is a text file placed on a computer’s hard drive by a web server. A “script” is an automated series of programmatic instructions carried out by your browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is a technology that helps us identify when content has been accessed or visited.
The information we collect in this manner may include: IP address, browser type, operating system type and version number, device identifiers, screen resolution and color depth, time zone settings, geographical area, referring URLs, browser extensions and plug-ins installed in the browser and versions thereof, fonts installed on your device, the user agent string, and other similar data; and information on actions taken or interaction with our digital assets, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, such as information about your mouse movements, scrolling, and keystrokes, and, if applicable, information from your device accelerometer, access times, and length of access. Our service providers and partners may collect this type of information over time and across third-party websites and mobile applications. We use this information for a variety of purposes, including to improve our products and services, for fraud prevention and to protect against unauthorized transactions, (To learn more, please click here), and as further explained in the “How We May Use Your Personal Information” section below.
When we send emails in connection with the Services, we may track activity, such as whether the email was opened, the amount of time spent reading the email, and whether any links were clicked. We do that to measure the performance of our emails and to improve our features. To do this, we include single pixel GIFs, also called web beacons, in emails we send. Web beacons allow us to collect information about whether an email has been opened and the number of clicks inside that email. We use the data from those web beacons to create reports about how our email campaign performed and what actions individuals took within the email (e.g. links clicked). If you do not wish for us to track emails we send you, some email services allow you to adjust your display to turn off HTML or disable download of images which should effectively disable our email tracking.
Please see the “Your Rights and Choices” section of this Privacy Notice to learn more about your choices.
We may use your Personal Information for the following purposes and as otherwise described in the Privacy Notice.
We do not sell your Personal Information as defined by the California Consumer Protection Act of 2018. We May Share Personal Information with:
We may also share Personal Information with:
You may have the right or choice to:
We offer you certain choices about what Personal Information we collect from you, how we use that information, and how we communicate with you. We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights, except where the different price or level of good or service is reasonably related to the value of the data that we receive from you; however, we do not control merchants’ practices in this regard. In some instances, we may not be able to provide you with the good or service that you request if you choose to exercise certain rights.
You can choose:
Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, Mastercard does not respond to web browser-based DNT signals at this time. To learn more about browser tracking signals and DNT, visit http://www.allaboutdnt.com.
Depending on where you are located, (e.g. California) you may have the right to:
You may opt out from certain processing of your Personal Information, e.g. via our opt-out webpage.
Those rights may be limited in some circumstances by local law requirements.
If we fall short of your expectations in processing your Personal Information or you wish to make a complaint about our privacy practices, please tell us because it gives us an opportunity to fix the problem. To assist us in responding to your request, please give full details of the issue. We attempt to review and respond to all complaints within a reasonable time and as required under applicable law.
To update your preferences, ask us to remove your information from our mailing lists or submit a request to exercise your rights under applicable law, contact us as specified in the "How to Contact Us" section below. For individuals located in certain jurisdiction, such as California, we have developed Mastercard’s “My Data Center” portal to facilitate the exercise of your rights.
We maintain appropriate security safeguards to protect your Personal Information.
The security of your Personal Information is important to Mastercard. We are committed to protecting the information we collect. We maintain reasonable administrative, technical and physical safeguards designed to protect the Personal Information you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We will retain your Personal Information for as long as the information is needed for the purposes listed above and for any additional period that may be required or permitted by law.
We will never ask you for your account details in any unsolicited communication (including unsolicited correspondence, such as letters, phone calls or e-mail messages). If you believe your account has been compromised, please contact us as specified in the "How to Contact Us" section below.
You may choose to use certain features for which we partner with other entities that operate independently from Mastercard, such as social media and third-party websites. We are not responsible for the content, your use of, nor the privacy practices of those websites.
Our websites may provide links to other websites for your convenience and information. We may also allow you to choose to use certain features for which we partner with other entities. For example, you may “like” an offer via your Facebook account, or “tweet” an offer using Twitter. You may also choose to use certain features on our websites that can be accessed through, or for which we partner with, other entities that are not otherwise affiliated with Mastercard. Also, your browser may be configured to automatically collect, store and auto-fill payment information that you provide to websites and in some cases may sync with its related online profile. These websites and features, which may include social networking and geo-location tools, operate independently from Mastercard, and are clearly identified as such. They may have their own privacy notices or policies, which we suggest you review. To the extent any linked websites or features you visit or use are not owned or controlled by Mastercard, we are not responsible for their content, any use of the websites, or the privacy practices of the websites.
Mastercard products and services are not directed to, or intended for, children under the age of 16.
Mastercard does not knowingly collect, maintain, or use Personal Information from children under 16 years of age, and no part of our products and services are directed to children. If you learn that a child has provided us with Personal Information in violation of this Privacy Notice, then you may alert us at email@example.com.
This Privacy Notice may be updated periodically to reflect changes in our privacy practices.
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our Personal Information practices. We will post a prominent notice on our websites to notify you of changes to our Privacy Notice by indicating at the top of the notice when it was most recently updated. We may also notify you of updates via email or other appropriate mechanism.
You can e-mail us at firstname.lastname@example.org.
If you are located in
California, you may submit
your request to exercise
your rights to your Personal
Information on Mastercard’s
portal. You can e-mail
us if you have any
questions, comments or
complaints about this
Privacy Notice and our
privacy practices, or would
like to update your privacy
or write to us at:
Global Privacy Officer
Mastercard International Incorporated
2000 Purchase Street
Purchase, New York 10577
For enquiries about your Mastercard card and your purchase, you should contact your financial institution or merchant. More information about how to contact them can be found on their respective websites.