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Effective Date: November 1, 2018

Mastercard International Incorporated, its affiliates and other entities within the Mastercard group of companies (“Mastercard”, “we”, “us”, or “our”) respect your privacy.



This Privacy Notice applies to the processing of Personal Information collected in connection with career opportunities at Mastercard and your interactions with Mastercard’s Talent team. This Privacy Notice does not cover the collection and use of your Personal Information by Mastercard in the context of other programs, by third parties on other Mastercard branded websites, by your Mastercard Card issuers (e.g., your bank), or any other information or communications that may reference Mastercard outside of interactions with individuals interested in employment with Mastercard.

This Privacy Notice describes the types of Personal Information we collect that are related to individuals interested in employment with Mastercard, the purposes for which we collect that Personal Information, the other parties with whom we may share it and the measures we take to protect the security of the information. It also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

Your engagement with Mastercard about career opportunities is subject to this Privacy Notice and to our Terms of Use. Children under the age of 16 are not eligible to receive career services information. For more information about Mastercard’s privacy practices, please visit Mastercard’s Global Privacy Notice at https://www.mastercard.us/en-us/about-mastercard/what-we-do/privacy.html.


1. Personal Information We May Collect

We may collect the following Personal Information:

  • full name
  • city or area
  • country
  • preferred telephone number with area code
  • personal and/or work e-mail address
  • current employer
  • work history
  • educational background
  • volunteer activity
  • awards, honors
  • memberships and affiliations
  • language skills
  • skills, hobbies, preferences
  • professional licenses (e.g. bar membership)
  • any other information included in a CV/Resume
  • any information your share via your professional social media profile, which may include photographs or other unmentioned identifying information requests for information about career opportunities at Mastercard
  • displays of interest in relation to employment at Mastercard
  • demographic information you choose to share (e.g. gender, nationality, ethnicity) or that is shared through other information you choose to provide (e.g. race inferred from a photo of you that you provide, religious affiliation inferred by an organizational membership you list)
  • job applications
  • information from your devices when we place cookies and similar technologies when you visit the Mastercard’s Talent Team websites.

Mastercard does not collect nor require you to provide any sensitive Personal Information unless you choose to provide it.

For the purpose of this Privacy Notice, “Personal Information” means any information relating to an identified or identifiable individual. In connection to your engagement with Mastercard about employment opportunities, we obtain Personal Information relating to you from various sources described below.

If you do not provide the Personal Information in the required fields (including first/last name, email address, username and password), you may not be able to benefit from the career opportunities as that information is necessary to contact you in relation to career opportunities.

a.   Personal Information Provided by You

When you choose to be considered for future employment positions with Mastercard, we ask you to provide certain Personal Information, such as your name, e-mail address, place of employment and telephone number.

If you choose to provide a CV/Resume to us, or have provided a CV/Resume to us when applying for a previous position at Mastercard, we may keep these on file for as long as permitted under applicable law. We may also collect information you provide when you create an account on our websites.

We may also collect Personal Information included in any social media profile that you choose to make available to potential employers (e.g. LinkedIn, Twitter, and professional profiles on Facebook).

If you provide additional information to us at a job or career fair, recruiting or professional event, conference or other in-person occasion, we may keep that information on file as well as information related to your participation in various events for as long as permitted under applicable law.

b.   Personal Information Provided by Third Parties

You may provide information to recruiters, associations, professional organizations, schools or universities, job boards, referrals to share on your behalf with prospective employers, such as Mastercard.

You may also provide information on third party job websites and/or social media websites, including posts, articles, comments, reviews, photos and that you allow to be shared with prospective employers and/or make publicly available. Mastercard does not control the collection, use, disclosure or transfer of personal information on such third party websites or the privacy settings available to you on those third party websites related to the sharing of your personal information with prospective employers.

You may provide information to your school, university, job placement agency or talent coach to share with prospective employers that they may share with us on your behalf.

c.   Personal Information Obtained from Your Direct Interactions with Mastercard’s Talent Team

When you choose to engage directly with Mastercard’s Talent Team related to future career opportunities, we may collect and keep that information on file for as long as permitted under applicable law.

d.   Personal Information Obtained from Your Interactions with the Mastercard Talent Community Website

When you visit our websites, we may collect certain information via automated means such as cookies and similar technologies, including IP address, information on actions taken on the website, dates and times of those actions, and methods of accessing the website. We use this information to improve the website by assessing how many users access or use our website, which content, products, and features of our website most interest our visitors and how our service performs from a technical point of view.In certain jurisdictions, you may opt-out of our use of cookies and similar technologies via the cookie consent tool located at the bottom right corner of the webpage Your browser may also tell you how to be notified or and opt out of having certain types of cookies placed on your device. Note that without certain cookies you may not be able to use all the features of our websites, apps or online services.

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2. How We May Use Your Personal Information

We may use your Personal Information to:

  • Communicate with you, including through electronic communications.
  • To inform you of open employment positions with Mastercard.
  • Provide, improve and develop our talent acquisition program.
  • Send you marketing materials (e.g. upcoming events and programs related to your background, skills, experience).
  • Protect against fraud and ensure safety and security.
  • Perform data analysis and analytics related to matching relevant future employment opportunities with your background, skills and experience.
  • Enforce our Terms of Use.
  • Comply with our legal obligations.

We may use the Personal Information we obtain about you to:

  • Communicate with you by email or other means.
  • Identify potential matches for future positions that become available at Mastercard.
  • Assess your interest in pursuing a career at Mastercard.
  • Send you marketing communications and provide you with information about upcoming professional or career-related events and programs that might be interested to you.
  • Provide you with information about open employment positions at Mastercard.
  • Respond to and process your inquiries, complaints, disputes.
  • Protect against and prevent fraud, unauthorized activity, and claims and other liabilities.
  • Perform auditing, research, and analysis in order to maintain, protect, and improve our services.
  • Operate, evaluate and improve our business (including by developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing our products, services, and websites; facilitating the functionality of our websites and mobile applications; and performing accounting, auditing, billing, reconciliation, and collection activities).
  • Perform data analyses (including anonymization of personal information) to evaluate engagement, trends, forecasts, gaps,
  • Enforce our Terms of Use.
  • Comply with applicable legal requirements and our policies.

We will only process your Personal Information for the above purposes when we have a valid legal ground for the processing, including if:

  • You consented to the use of your Personal Information. For example, we may seek to obtain your consent to send electronic communications to you about open job positions at Mastercard.
  • We need your Personal Information to provide you with career opportunities, or to respond to your inquiries.
  • The processing is necessary for compliance with a legal obligation.
  • We, or a third party, have a legitimate interest in using your Personal Information, such as to ensure and improve the safety, security, and performance of our talent acquisition program, to protect against and prevent fraud, to anonymize Personal Information and carry out data analyses and analytics.

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3. How We Share Your Personal Information

We may share Personal Information with:

  • Mastercard’s headquarters in the U.S., our affiliates and other entities within Mastercard’s group of companies.
  • Our service providers acting on our behalf, including SmashFly, for the purposes of managing our Candidate Relationship Management (CRM) platform.
  • Third parties in the event of a sale or transfer of our business or assets, or for other lawful purposes.

We do not share or otherwise disclose Personal Information we collect about you, except as described in this Privacy Notice or otherwise disclosed to you at the time the data is collected.

We may share the Personal Information we collect with our headquarters and affiliates, including Mastercard International Inc.

We also may share Personal Information with our service providers who perform services on our behalf and in relation to the purposes described in this Privacy Notice, such as companies that develop and support the operation of our CRM platform, and send email or other electronic communications. We require these service providers by contract to only process Personal Information in accordance with our instructions and as necessary to perform services on our behalf or comply with legal requirements. We also require them to safeguard the security and confidentiality of the Personal Information they process on our behalf by implementing appropriate technical and organizational security measures and confidentiality obligations binding employees accessing Personal Information.

We also may disclose Personal Information about you: (i) if we are required to do so by law or legal process, (ii) in response to a request from a court, law enforcement authorities, or government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer Personal Information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use Personal Information you have provided to us in a manner that is consistent with this Privacy Notice.

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4. Your Rights and Choices

Subject to applicable law, you have the right to:

  • Access your Personal Information, rectify it, restrict or object to its processing, or request its deletion.
  • Receive the Personal Information you provided to us to transmit it to another company.
  • Withdraw any consent provided.
  • Where applicable, lodge a complaint with your Supervisory Authority.

If you are located in the EEA or Switzerland, you can exercise your rights as described in the “How to Contact Us” section.

Subject to applicable law, you have the right to:

  • Request access to and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or to object to the processing of your Personal Information, to have the information anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
  • Withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.
  • Opt out from receiving marketing communications by clicking on the unsubscribe link contained in such communications

Those rights may be limited in some circumstances by local law requirements.

If you would like to update the information we have about you or your preferences, you may do so by clicking here to resubmit your information using the same email address you used for your previous submission. The resubmitted information will replace the existing information.

If you are located in the EEA or Switzerland, you may submit a request to exercise your rights, update your preferences, ask us to remove your information from our mailing lists or delete your record by contacting us as specified in the “How to Contact Us” section below.

Mastercard does not intend to or knowingly collect information from persons younger than the age of sixteen (16). If we learn that we have inadvertently collected information from a person younger than the age of 16, we will take commercially reasonable efforts to delete that information.

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5. How We Protect Your Personal Information

We maintain appropriate security safeguards to protect your Personal Information and only retain it for a limited period of time.

We maintain appropriate administrative, technical, and physical safeguards to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. We restrict access to Personal Information about you to those employees who need to know that information to provide career opportunities to you.

We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it in the context of our CRM platform or when you request their deletion, unless we are required by law to keep the information for a longer period. When determining the retention period, we take into account various criteria, such as the type of information requested by or provided to you, the nature and length of our relationship with you, the impact on such relationship if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

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6. Data Transfers

We may transfer your Personal Information outside of the EEA, including to the United States, in compliance with our Binding Corporate Rules and other data transfer mechanisms.

Mastercard is a global business. We may transfer or disclose Personal Information we collect about you to recipients in countries other than your country, including to the United States where our global headquarters are located. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Notice.

We comply with applicable legal requirements providing adequate safeguards for the transfer of Personal Information to countries other than the country where you are located. In particular, we have established and implemented a set of Binding Corporate Rules (“BCRs”) that have been recognized by EEA data protection authorities as providing an adequate level of protection to the Personal Information we process globally. A copy of our BCRs is available here. We may also transfer Personal Information to countries for which adequacy decisions have been issued, use contractual protections for the transfer of Personal Information to third parties, such as the European Commission's Standard Contractual Clauses, or rely on third parties’ certification to the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks where applicable. You may contact us as specified in the “How to Contact Us” section below to obtain a copy of the safeguards we use to transfer Personal Information outside of the EEA.

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7. Features and Links to Other Websites

You may choose to use certain features for which we partner with other entities that operate independently from Mastercard.

You may choose to use certain features for which we partner with other entities, or click on links to other websites for your convenience and information. These features, which may include social networking services, geographic location tools, and other apps and websites, may operate independently from Mastercard. They may have their own privacy notices or policies, which we strongly suggest you review. To the extent any features or linked websites you visit are not owned or operated by Mastercard, we are not responsible for these websites’ content, use, or privacy practices.

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8. Updates to This Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in our privacy practices.

This Privacy Notice may be updated periodically to reflect changes in our Personal Information practices. We will notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was most recently updated. If we update this Privacy Notice, in certain circumstances, we may seek your consent.

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9. How to Contact Us

You can e-mail us at privacyanddataprotection@mastercard.com.

If you have any questions or comments about this Privacy Notice or if you would like to exercise your rights or to update the information we have about you or your preferences, you may contact us by email at privacyanddataprotection@mastercard.com or write to us at:

Global Privacy & Data Usage Officer
Mastercard International Incorporated
2000 Purchase Street
Purchase, New York 10577
U.S.A.

If you are located in the EEA or Switzerland, Mastercard Europe SA is the entity responsible for the processing of your Personal Information. You may email us at: privacyanddataprotection@mastercard.com, or write to us at:

Data Protection Officer
Mastercard Europe SA
Chaussée de Tervuren 198A
B-1410 Waterloo
Belgium

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For more information on Mastercard’s privacy practices in other contexts, please refer to our Global Privacy Notice available at https://www.mastercard.us/en-us/about-mastercard/what-we-do/privacy.html.

For all other enquiries about your Mastercard card and your purchase, you must contact your issuing bank or the participating merchant. More information about how to contact them can be found on their respective websites.