MASTERCARD BENEFIT INQUIRIES
Within the U.S.: 1-800-Mastercard (1-800-627-8372) | Outside the U.S.: Mastercard Global Service Phone Numbers
MASTERCARD TRAVEL & LIFESTYLE SERVICES
Complimentary professional travel services – provided by experienced travel advisors ready to help you plan your trip 24 hours a day, 7 days a week. Call 1-855-855-5166 today or start online at travel.mastercard.com. With our new website – we understand your travel preferences are unique to you. By providing your likes and dislikes, personalized travel results will be curated just for you!1
New! Mastercard Hotel Stay Guarantee – If your 3-star or higher rated hotel is not working out, a Lifestyle Manager will work to make it right.2
New! Mastercard Lowest Hotel Rate Guarantee – If you find the same exact prepaid hotel stay for less, we will refund the difference.3
Mastercard luxury hotel & resorts portfolio – Enjoy complimentary room upgrades, early check-in and late check-out upon availability, daily breakfast for two and preferred amenities at more than 2000+ properties around the globe.1
Car, Air, Cruise and Vacation Packages – Enjoy special savings and upgrades on all aspects of your travel.
Mastercard Airport Concierge™ – Arrange for a personal, dedicated meet-and-greet agent to escort you through the airport on departure, arrival or any connecting flights, 24/7/365 at over 700 destinations worldwide.1
Mastercard ID Theft Protection™
Mastercard ID Theft Protection comes with your Mastercard at no cost. To activate your ID Theft Protection benefits, visit mastercardus.idprotectiononline.com and enter your card number to start the registration process.4
The benefit:
Provides up to $250 per product, if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.5
Provides coverage for most items you purchase with your eligible Mastercard if the item is damaged or stolen within 90 days of the date of purchase. To file a claim online, go to www.mycardbenefits.com.
Doubles the time period and duplicates the coverage of the original manufacturer's or U.S. store brand warranty for a maximum of two years.6 To file a claim online, go to www.mycardbenefits.com.
Receive around-the-clock customer service assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs and help with card-related questions.
Whether you use Debit Mastercard to shop online, by phone or in a store, every purchase is backed by Zero Liability Protection. That means you won't be held responsible in the event that someone makes unauthorized purchases with your card.7
Availability of insurance benefits on your card may vary by card issuer. Please refer to your issuing financial institution for complete insurance benefit coverage terms, conditions and exclusions.