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MASTERCARD BENEFIT INQUIRIES

Within the U.S.: 1-800-Mastercard (1-800-627-8372) | Outside the U.S.: Mastercard Global Service Phone Numbers

CARD BENEFITS

Enjoy the exciting new benefits that come with every World Mastercard

Here when you need it most, your World Mastercard’s benefits will help protect you against everything from identity theft to fraudulent purchases.

Mastercard ID Theft Protection comes with your Mastercard at no additional cost. To activate your alerts benefit, visit mastercardus.idprotectiononline.com and enter your card number to start the registration process.2

The benefit:

  • Monitors your credit file for changes that could indicate fraud, such as new credit inquiries, an address change, or a new account opened in your name.
  • Sends alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage. The tool monitors suspicious activity related to the personal information you choose to track such as your name, address, email address, social security number, date of birth, debit/credit card numbers, or other sensitive data.
  • Provides ID Theft Resolution, with white-glove service, assigning a resolution specialist to you when you require assistance resolving issues related to identity theft.

Bad luck doesn’t have to ruin your week. World Mastercard comes with $1,000 in yearly coverage ($600 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs. Simply pay for your cell phone bill with your World Mastercard to activate coverage.1

You don’t have to worry when you use your Mastercard credit card because it’s covered by Zero Liability Protection, whether you pay in-store, over the phone or online. As a Mastercard cardholder, you’re not responsible in the event that someone makes unauthorized purchases with your card.4

Worldwide, 24-hour assistance with lost and stolen card reporting, and emergency card replacement and cash advance as well as ATM locations and account information.

Availability of insurance benefits on your card may vary by card issuer. Please refer to your issuing financial institution for complete insurance benefit coverage terms, conditions and exclusions.

  1. Benefits are subject to terms, conditions and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only. Please see your Guide to Benefits for details or call 1-800-MASTERCARD.
  2. Certain terms, conditions, and exclusions apply. Cardholders need to register for this service. This service is provided by Generali Global Assistance, Inc. Please see your guide to benefits for details or call 1-800-MASTERCARD.
  3. Certain terms, conditions, and exclusions apply. Visit www.travel.mastercard.com for full details. Mastercard Travel & Lifestyle Services are provided by Ten Lifestyle Management Ltd. No travel bookings are being made by Mastercard, nor is Mastercard acting as a travel agency or providing any travel consultation or advice, in connection with Mastercard Travel & Lifestyle Services.
  4. These are summary descriptions only. Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.com/zeroliability. Contact your issuing financial institution for complete coverage terms and conditions or call 1.800.Mastercard (1.800.627.8372) for assistance. Applicable to U.S. Cardholders only.   
  5. If you book your three-star or higher hotel stay through the Mastercard Travel & Lifestyle Services program and you encounter problems with the hotel, contact Ten Lifestyle Management Limited, the designated travel agent for the Mastercard Travel Services program during your stay and a Ten Lifestyle Manager will attempt to make it right for the remainder of your stay by working directly with the hotel to try to resolve your issue or will make efforts to find you comparable accommodations. Certain terms, conditions and exclusions apply. Visit https://travel.mastercard.com/us/en-us/world-elite/product/page/hotel-guarantees for full details.
  6. Mastercard Lowest Hotel Rate Guarantee: If you book a qualifying "prepaid hotel rate" or "pay at local hotel rate" hotel stay through the Mastercard Travel & Lifestyle Services program either online or through an authorized program agent using your Mastercard and then find the same hotel room type, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we’ll refund you the difference. To receive a refund you must submit a claim as described in the Terms & Conditions prior to your stay and at least seventy-two (72) hours before the date of your reservation check-in.
  7. World Digital Merchant Benefit Details

  8. onefinestay
    Valid for US World and World Elite Mastercard cardholders. To make a booking, cardholders can visit www.onefinestay.com/mastercard to browse available homes or contact the onefinestay booking team at the number listed on the aforementioned website. For the most up-to-date full Terms & Conditions which govern the use of onefinestay services, please visit: www.onefinestay.com/terms-conditions/.
  9. ShopRunner
    Enrolling in the Benefit.
    To get the free ShopRunner membership benefit, compliments of Mastercard, please go to www.shoprunner.com/mastercard and verify your eligibility for the benefit with a World Mastercard or World Elite Mastercard account number and then complete the sign up for a ShopRunner membership account. For details on how the ShopRunner membership works, please see the ShopRunner Terms and Conditions at www.shoprunner.com/terms/sr, which govern the use of your ShopRunner membership benefit.

The Postmates World and World Elite benefit ended on September 14, 2020 and is no longer available.