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MASTERCARD BENEFIT INQUIRIES

Within the U.S.: 1-800-Mastercard (1-800-627-8372) | Outside the U.S.: Mastercard Global Service Phone Numbers

CARD BENEFITS

Enjoy the exciting new benefits that come with every World Elite Mastercard

Luxury travel benefits

Here when you need it most, your World Elite Mastercard benefits will help protect you against everything from identity theft to fraudulent purchases

Mastercard ID Theft Protection comes with your Mastercard at no additional cost. To activate your alerts benefit, visit mastercardus.idprotectiononline.com and enter your card number to start the registration process.2

The benefit:

  • Monitors your credit file for changes that could indicate fraud, such as new credit inquiries, an address change, or a new account opened in your name.
  • Sends alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage. The tool monitors suspicious activity related to the personal information you choose to track such as your name, address, email address, social security number, date of birth, debit/credit card numbers, or other sensitive data.
  • Provides ID Theft Resolution, with white-glove service, assigning a resolution specialist to you when you require assistance resolving issues related to identity theft.

Bad luck doesn’t have to ruin your week. World Elite Mastercard comes with $1,000 in yearly coverage ($800 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs. Simply pay for your cell phone bill with your World Elite Mastercard to activate coverage.1

You don't have to worry when you use your Mastercard credit card because it's covered by Zero Liability Protection, whether you pay in a store, over the phone or online. As a Mastercard cardholder, you're not responsible in the event that someone makes unauthorized purchases with your card.3

Get emergency assistance virtually anytime, anywhere and in any language. Mastercard Global Service helps you with reporting a lost or stolen card, obtaining an emergency card replacement or cash advance, finding an ATM location and answering questions on your account.

Availability of insurance benefits on your card may vary by card issuer. Please refer to your issuing financial institution for complete insurance benefit coverage terms, conditions and exclusions.

  1. Benefits are subject to terms, conditions and limitations, including limitations on the amount of coverage. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage only. Please see your Guide to Benefits for details or call 1-800-MASTERCARD.
  2. Certain terms, conditions, and exclusions apply. Cardholders need to register for this service. This service is provided by Generali Global Assistance, Inc. Please see your guide to benefits for details or call 1-800-MASTERCARD.
  3. These are summary descriptions only. Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.com/zeroliability. Contact your issuing financial institution for complete coverage terms and conditions or call 1.800.Mastercard (1.800.627.8372) for assistance. Applicable to U.S. Cardholders only.
  4. Certain terms, conditions, and exclusions apply. Visit www.travel.mastercard.com for full details. Mastercard Travel & Lifestyle Services are provided by Ten Lifestyle Management Ltd. No travel bookings are being made by Mastercard, nor is Mastercard acting as a travel agency or providing any travel consultation or advice, in connection with Mastercard Travel & Lifestyle Services.
  5. If you book your three-star or higher hotel stay through the Mastercard Travel & Lifestyle Services program and you encounter problems with the hotel, contact Ten Lifestyle Management Limited, the designated travel agent for the Mastercard Travel Services program during your stay and a Ten Lifestyle Manager will attempt to make it right for the remainder of your stay by working directly with the hotel to try to resolve your issue or will make efforts to find you comparable accommodations. Certain terms, conditions and exclusions apply. Visit https://travel.mastercard.com/us/en-us/world-elite/product/page/hotel-guarantees for full details.
  6. Mastercard Lowest Hotel Rate Guarantee: If you book a qualifying "prepaid hotel rate" or "pay at local hotel rate" hotel stay through the Mastercard Travel & Lifestyle Services program either online or through an authorized program agent using your Mastercard and then find the same hotel room type, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we’ll refund you the difference. To receive a refund you must submit a claim as described in the Terms & Conditions prior to your stay and at least seventy-two (72) hours before the date of your reservation check-in.
  7. World Elite Digital Merchant Benefit Details

  8. Lyft
    Mastercard World Elite Take 5 Get $10. Beginning 4/16/19, Lyft users who are eligible for Lyft and Mastercard's Take 5 Get $10 program ("Program") and take and pay for five (5) Eligible Rides in a calendar month will receive a $10 Lyft credit ("Credit"). The rides must be paid for with a World Elite Mastercard credit card (including Apple Pay or Google Pay if your Mastercard World Elite credit card is the funding source). Limit one Credit per month per Lyft account. An "Eligible Ride" is any Lyft ride type excluding business rides and bicycle and scooter rental rides. Valid only in the USA. Whether a ride qualifies as an Eligible Ride for purposes of the Credit will be determined at Lyft's sole discretion. Credit expires 30 days after application. Limited time only and while supplies last. By enrolling in the Program, you agree to these terms and Lyft's Terms of Service, and you agree that Lyft and Mastercard may share your information for the purposes of tracking and processing the Credit and may use anonymized, aggregated data for business analytics and offer optimization. Credits may take up to 2 days to be applied to your Lyft account. For more information and terms of service visit www.lyft.com/mastercard-world-elite. Lyft CUPC ID No. TCP0032513-P.
  9. ShopRunner
    Enrolling in the Benefit.
    To get the free ShopRunner membership benefit, compliments of Mastercard, please go to www.shoprunner.com/mastercard and verify your eligibility for the benefit with a World Mastercard or World Elite Mastercard account number and then complete the sign up for a ShopRunner membership account. For details on how the ShopRunner membership works, please see the ShopRunner Terms and Conditions at www.shoprunner.com/terms/sr, which govern the use of your ShopRunner membership benefit.
  10. Fandango
    Special World Elite Mastercard Promotion. If you make a qualifying purchase using a valid World Elite Mastercard for a movie showtime during the special Mastercard promotion, you’ll receive an additional 125 VIP+ Points per ticket, while supplies last. The $5.00 Discount Reward expires 21 days after it is posted to your Fandango VIP account, or 90 days after it is posted to your Fandango VIP account if your World Elite Mastercard is saved to your Fandango VIP account at the time the Discount Reward is granted. Rules regarding VIP+ Points will apply to these points. The $5.00 Discount Reward cannot be combined with any other offer, promo code or discount, and cannot be used to purchase a gift card. After applying your $5.00 Discount Reward, any unused balance will automatically expire. Fandango may modify or cancel this special World Elite Mastercard promotion at any time. Purchases made using non-World Elite Mastercard credit cards, Venmo, and PayPal do not qualify for this World Elite Mastercard promotion. Purchases made using a World Elite Mastercard through other wallets (excluding Venmo and PayPal) may qualify for this promotion, if your World Elite status has been made available to us by the wallet provider and our service providers. Certain terms, conditions, and exclusions apply. For full Terms & Conditions visit www.fandango.com/vip+mastercard. For full Fandango Terms & Conditions, please visit www.fandango.com/Terms-and-Policies.
  11. Boxed
    Future accruals of Cash Rewards currently limited to valid World Elite Mastercard United States consumer cardholders. Beginning at 12:00AM ET on 4/15/19 and ending 11:59PM ET on 4/01/20 or such earlier date as the Offer is terminated by Mastercard and/or Boxed, customers using an eligible World Elite Mastercard could earn 5% in Cash Rewards on the total amount of every purchase made at Boxed, excluding taxes and governmental fees, shipping and handling charges, discounts on account of any applicable Promotions and/or Promo Codes, the application of any accrued Cash Rewards and alcoholic products. Cash Rewards not redeemable or accruable in connection with prior purchases, Express orders, Boxed Hotels, gift cards, alcoholic products and other items fulfilled by third-parties. To be eligible for this benefit, you must use a valid consumer World Elite Mastercard issued by a U.S. financial institution. Boxed and Mastercard reserve the right to modify, replace, or cancel the Offer at any time. New customers must create an account to accrue Cash Rewards. Customers must use an eligible World Elite Mastercard to earn Cash Rewards. Maximum of $500 in Cash Rewards can be accrued per calendar year. Purchases made using a World Elite Mastercard through wallets (excluding Venmo and PayPal) will qualify for this offer. Cash Rewards may not be combined with other Cash Rewards offers from Boxed. Cash Rewards expire twelve (12) months from the date earned unless (i) redeemed in accordance with the redemption rules; or (ii) additional qualified purchases are made prior to the expiration of the Cash Rewards in your account, in which case all unexpired Cash Rewards in your account will be renewed for an additional twelve (12) month period from the date the qualifying renewal activity occurred. For any order cancellations, the Cash Rewards earned on those orders will be deducted from the customer’s account. Shipping within the contiguous U.S. only. Standard terms and conditions apply. For the most up-to-date Terms & Conditions please visit www.boxed.com/worldelite. For Full Terms & Conditions, please visit www.boxed.com/terms-conditions/.
  12. onefinestay
    Valid for US World and World Elite Mastercard cardholders. To make a booking, cardholders can visit www.onefinestay.com/mastercard to browse available homes or contact the onefinestay booking team at the number listed on the aforementioned website. For the most up-to-date full Terms & Conditions which govern the use of onefinestay services, please visit: www.onefinestay.com/terms-conditions/.

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