MASTERCARD BENEFIT INQUIRIES
Within the U.S.: 1-800-Mastercard (1-800-627-8372) | Outside the U.S.: Mastercard Global Service Phone Numbers
Availability of insurance benefits on your card may vary by card issuer. Please refer to your issuing financial institution for complete insurance benefit coverage terms, conditions and exclusions.
*Offer availability will vary for cardholders when located outside of the contiguous United States.
1. DoorDash
Mastercard DashPass Free Trial: Free three‑month trial applicable for eligible World and World Elite Mastercard cardholders for 90 days from the day on which it is initiated. Offer valid only for first-time use of an eligible World or World Elite Mastercard as a method of payment for a DashPass subscription. Offer valid from April 1, 2021, to September 30, 2022, or while supplies last. This offer may be amended or canceled at any time without notice. AFTER DASHPASS TRIAL PERIOD ENDS, YOU WILL AUTOMATICALLY BE CHARGED THE CURRENT MONTHLY DASHPASS RATE, PLUS ANY APPLICABLE FEES. SEE FULL DASHPASS TERMS AND CONDITIONS HERE: www.doordash.com/terms. To cancel, go to “Manage DashPass” in your DoorDash account and select “End Subscription.” DashPass is a subscription service that offers $0 delivery fees on certain qualifying orders from eligible merchants. A minimum order amount may apply to all DashPass-eligible orders. Other fees (including but not limited to service fees, small order fees and surge fees), taxes and gratuity still apply.
$5 off, valid on one order every month during the offer period for eligible Mastercard DashPass free trial and eligible Chase DashPass free trial or discounted plan subscribers. Must qualify and sign up for the Mastercard DashPass free trial or Chase DashPass free trial. $5 discount available only at checkout when using the World or World Elite Mastercard used to enroll in the Mastercard DashPass free trial or Chase DashPass free trial. Valid for eligible World or World Elite Mastercard cardholders from April 11, 2022, to September 30, 2022, or while supplies last, except that offer is valid for Chase World or World Elite Mastercard cardholders through the earlier of: (1) the expiration of their Chase DashPass free trial or discounted plan, (2) September 30, 2022, or (3) while supplies last. This offer may be amended or canceled at any time without notice. The $5 discount does not roll over to the following month. If the full $5 value is not used on a single order, the remaining value will be forfeited. Not valid for the purchase of alcohol. Fees, taxes and gratuity still apply.
All orders subject to availability. Must have or create a valid DoorDash account with a valid form of accepted payment on file. No cash value. Nontransferable. The Terms and Conditions related to the usage of mobile wallets, like Apple Pay or Google Pay, can be found at www.doordash.com/mastercard. Click the following link for additional DoorDash Promotional Terms and Conditions: help.doordash.com/consumers/s/article/offer-terms-conditions. In the event of a direct conflict between these DoorDash and World and World Elite Mastercard Offer Disclosures (“Offer Disclosures”) and the DoorDash Promotional Code(s) Terms and Conditions, these Offer Disclosures apply.
2. HelloFresh
Offer valid only for those who enroll or confirm a World or World Elite Mastercard consumer credit card (“Eligible Cardholders”) as the payment method on the HelloFresh platform via https://www.hellofresh.com/mastercard. HelloFresh will provide a 5% credit on the cost of all purchases (excluding the value of applicable taxes and delivery fees charged on, and discounts and credits applied to, such purchases) made between April 1, 2021, and September 30, 2022, (inclusive) on HelloFresh’s platform using an enrolled or confirmed Eligible Mastercard Card (“Credit”). Credits provided to Eligible Cardholders under this offer will be credited to the Eligible Cardholder’s HelloFresh account for the Eligible Cardholder to apply as a credit to future purchases on HelloFresh’s platform. Credits provided through this offer will be cumulative (i.e., may be combined with other credits when being applied to future purchases) and will not expire so long as the Eligible Cardholder maintains an active HelloFresh account. Credits may be earned on discounted purchases, but Credits may not be applied to purchases in combination with other discounts. Offer valid only toward meal plan, does not apply to gift cards, premiums, meal upgrades, add-ons, taxes or shipping fees. Offers have no cash value. Offers cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. HelloFresh has the right to end or modify any offer at any time. Offer applies only to the 48 contiguous United States unless otherwise noted. Additional restrictions may apply. See https://www.hellofresh.com/about/termsandconditions and https://www.hellofresh.com/about/privacy for more details.
3. Offer only valid for new customers with an auto-renewing subscription purchase. Up to 14 Free meals applied over a 5-week period (minimum value of $90). Offer only valid towards meal plan purchase, does not apply to gift cards, premiums, meal up-grades, add-ons, taxes, or shipping fees. Offer may not be combined with any other customer acquisition promotion, but may be combined with any offer or promotion available to existing cardholders, including but not limited to the 5% Credit offer available to all World and World Elite Mastercard Eligible Cardholders. Offer has no cash value. Void where prohibited. HelloFresh has the right to modify the offer at any time. For full terms and conditions, visit www.hellofresh.com/mastercard.
4. Lyft
Take 3, Get $5: Beginning 4/1/21 and running through 9/30/22, Lyft users can participate in Lyft and Mastercard’s Take 3, Get $5 program (“Program”) by taking and partially or fully paying for three (3) Eligible Rides in a calendar month to receive a $5 Lyft credit (“Credit”). The rides must be paid for with an eligible World or World Elite Mastercard credit card (Apple Card is not eligible for this program, but Apple Pay or Google Pay may be eligible if your World or World Elite Mastercard credit card is the funding source). Limit one Credit per calendar month per Lyft account. An “Eligible Ride” is any Lyft ride type, excluding business rides and bicycle and scooter rental rides. Valid only in the USA. Whether a ride qualifies as an Eligible Ride for purposes of the Credit will be determined in Lyft’s sole discretion. Credits expire 30 days after application. Limited time only and while supplies last. By participating in the Program, you agree to these terms and Lyft’s Terms of Service www.lyft.com/terms, and you agree that Lyft and Mastercard may share your information for the purposes of tracking and processing the Credit and may use anonymized, aggregated data for business analytics and offer optimization. Credits may take up to 2 days to be applied to your Lyft account.
5. ShopRunner
Valid through 9/30/22. To get the free ShopRunner membership offer, compliments of Mastercard, please go to www.shoprunner.com/mastercard and verify your eligibility for the offer with a World Mastercard or World Elite Mastercard account number and then complete the sign-up for a ShopRunner membership account. For details on how the ShopRunner membership works, please see the ShopRunner Terms and Conditions at www.shoprunner.com/terms/sr, which govern the use of your ShopRunner membership offer.
6. Fandango
Consumers who spend twenty dollars ($20.00) (excluding taxes and applicable fees) with their World Elite Mastercard on Fandango and/or Fandango’s home entertainment streaming service while logged in with their Fandango account at the time of purchase from 4/1/2021 to 9/30/2022 will receive a reward code (“Reward Code”) redeemable for a five dollar ($5.00) Reward (as defined below). Once the purchase threshold is reached, the consumer will receive an email with a Reward Code and a link to choose one of the following Rewards within 90 days of receiving the Reward Code: (i) a $5.00 Fandango promo code good towards the purchase of a movie ticket on Fandango (the “Fandango Promo Code”); or (ii) a $5.00 Promo Code for Fandango’s home entertainment streaming service (“Streaming Promo Code”, and collectively with the Fandango Promo Code, the “Reward(s)”). The Fandango Promotional Code (“Code”) is good towards the purchase of one movie ticket (up to $5.00 total ticket and convenience fee value) to see any movie at Fandango partner theaters in the U.S.; Fandango Promo Code cannot be redeemed directly at any theater box office. If cost of the ticket (and convenience fee) is more than the maximum value of the Fandango Promo Code, then you must pay the difference. The Streaming Promo Code is good towards the purchase or rental of content (any format) on Fandango’s home entertainment streaming service (up to $5.00 total value; multi-use). If the cost of purchase or rental on Fandango’s home entertainment streaming service is more than the maximum value of the Streaming Promo Code, then you must pay the difference. While supplies last. Rewards expire 30 days after issuance. If lost or stolen, cannot be replaced. No cash value, except as required by law. Void where prohibited. Not valid with any other offer. Not for resale; void if sold or exchanged. The redemption of the Rewards is subject to Fandango’s Terms and Policies at www.fandango.com/terms-and-policies. See www.fandango.com/WorldEliteMC for full details. FANDANGO and the Fandango logo are registered trademarks of Fandango Media, LLC. Fandango and Fandango Loyalty Solutions, LLC are not a sponsor or co-sponsor of this program.
7. Certain terms, conditions and exclusions apply. Cardholders need to register for this service. This service is provided by Generali Global Assistance, Inc. Please see your guide to benefits for details or call 1-800-MASTERCARD.
8. These are summary descriptions only. Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.com/zeroliability. Contact your issuing financial institution for complete coverage terms and conditions or call 1.800.Mastercard (1.800.627.8372) for assistance. Applicable to U.S. cardholders only.
9. Certain terms, conditions and exclusions apply. Visit https://travel.mastercard.com for full details. Mastercard Travel & Lifestyle Services are provided by Ten Lifestyle Management Ltd. No travel bookings are being made by Mastercard, nor is Mastercard acting as a travel agency or providing any travel consultation or advice, in connection with Mastercard Travel & Lifestyle Services.
10. If you book your three-star or higher hotel stay through the Mastercard Travel & Lifestyle Services program and you encounter problems with the hotel, contact Ten Lifestyle Management Limited, the designated travel agent for the Mastercard Travel Services program during your stay and a Ten Lifestyle Manager will attempt to make it right for the remainder of your stay by working directly with the hotel to try to resolve your issue or will make efforts to find you comparable accommodations. Certain terms, conditions and exclusions apply. Visit https://travel.mastercard.com/us/en-us/world-elite/product/page/hotel-guarantees for full details.
11. Mastercard Lowest Hotel Rate Guarantee: If you book a qualifying “prepaid hotel rate” or “pay at local hotel rate” hotel stay through the Mastercard Travel & Lifestyle Services program either online or through an authorized program agent using your Mastercard and then find the same hotel room type, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we’ll refund you the difference. To receive a refund you must submit a claim as described in the Terms and Conditions prior to your stay and at least seventy-two (72) hours before the date of your reservation check-in.
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