Merchant Learning Center

Information and resources to help you grow, manage and protect your business

The Merchant’s Guide to Chargebacks

From validating cardholder identity to retaining receipts to knowing your rights, learn the top 10 things should do when it comes to managing chargebacks.

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PCI Compliance

MasterCard offers the PCI 360 Education Program, a complimentary initiative to raise awareness and promote the adoption of PCI. 

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Minimize Fraud

Whether in store, online or via app, fraud can negatively affect profitability. Through the many MasterCard Academy of Risk Management resources that we have developed for merchants, businesses big and small can learn how to minimize fraud risk and maximize profitability.

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Merchant Surcharge Rules

Transaction Processing Rules

Looking for definitions of common payment terms?

Visit our glossary for more information

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The following is a list of resources that we feel is particularly valuable to merchants. 

Electronic Transactions Association
International trade association for the payment processing industry.

Glenbrook Partners
A payments consulting and research firm that brings to financial services and financial technology clients an unusual combination of deep expertise in electronic payments, hands-on operating experience, and an extensive network of professional relationships.

Mercator
Mercator Advisory Group provides research and advisory services for the consumer payments industry.

Aite Group
Provides holistic, timely, actionable advice to help you grow your financial services business. Among its research coverage, Aite Group has a strong focus on the payments industry.

Javelin Strategy and Research
Javelin is the leading independent provider of quantitative and qualitative research focused exclusively on financial services topics. 

PaymentsSource
A business magazine covering key trends and competitive strategies in the electronic payments market. 

PCI Security Standards Council
An open global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.