If you accept e-commerce transactions, you may experience fraud, chargebacks, customer complaints and shopping cart abandonment. These experiences can lead to lost revenue and increased expenses. DSRP can provide merchants with a more secure way to accept payments.
What is Digital Secure Remote Payment?
A DSRP transaction is a Mastercard payment method that uses EMV-based cryptography to provide a safer, more secure transaction. All DSRP transactions are routed to the Mastercard network. The use of DSRP by a merchant is optional.
With DSRP transactions, Mastercard seeks to help merchants make payment transactions more secure for their customers, which can potentially also drive the following:
- Incremental sales
- Improved economics (e.g., reduced fraud)
- Simplified check out and stronger consumer engagement with the merchant’s e-commerce site by reducing shopping cart abandonment and declines
In addition, consumers can benefit from increased security and the option to use their preferred payment device/app.
Merchant opt-in prerequisites
Mastercard is committed to ensuring the increased security and integrity of all payment transactions. DSRP transactions represent a valuable new technology that enhances the security of remote payments.
Mastercard is offering merchants the ability to accept DSRP transactions from digital wallets to encourage the adoption of this technology-enabled payment option and as an incentive to route transactions to the Mastercard network. Taking advantage of DSRP transactions is optional for merchants. A merchant’s determination to opt-in for accepting Digital Secure Remote Payment transactions must be made with a full understanding of the routing decision and must be uninhibited by the acquirer or processor.
If a merchant does not want to route e-commerce transactions to the Mastercard network, the merchant should not opt-in to accept DSRP transactions. A merchant that does not opt-in to accept DSRP transactions may continue to accept Mastercard branded e-commerce transactions using a more traditional method.
How to get started
Before opting-in to accept DSRP transactions, a merchant must first partner with its acquirer or processor to:
- Develop a relevant merchant software application for use of DSRP-enabled products, and
- Ensure its capability to accept DSRP transactions for purchases made through such software application - whether online or in another remote or non face-to-face environment.
After completing these steps, the merchant must partner with its acquirer or processor to ensure its capability to accept the data elements generated by DSRP transaction acceptance and route transactions using DSRP to the Mastercard network.
For further details about how DSRP transactions work or how to implement DSRP, merchants should refer their acquirer or processor to Mastercard publications, which are available on Mastercard Connect or to Mastercard Global Customer Service at 1-800-999-0363 or 1-636-722-6636.