Thank you for contacting Mastercard with your concern about a merchant/retailer while shopping. Mastercard will engage the necessary parties to work through this reported incident. If the issue you are reporting is not listed below or you require immediate assistance, please refer to the number on the back of your card to contact your issuing bank.
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Report a Problem Shopping
Thank you for contacting MasterCard.
We are reviewing your inquiry to determine if there is a rules violation. If a rules violation has occurred, we will contact the appropriate parties to ensure they are aware of the latest rules on card acceptance. If you require immediate assistance, please contact your issuing bank to report this issue.
If you encounter problems submitting this form, please call Mastercard Global Customer Service at +1 (636) 722-6176.
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