Get support

Lost or stolen card?

Don’t worry, we’ve got it under control. Call 1-800-MASTERCARD (1-800-627-8372) in the U.S.

Need information about SecureCode®?

Reload a prepaid card

Simply load and use your card wherever Debit MasterCard is accepted

Identity Theft Alerts

Help safeguard your personal information online with this free benefit for MasterCard cardholders

Direct Express App

If you have a Direct Express® Debit MasterCard®, download this app for a convenient and safe way to access details on account activity, find ATM locations and get information about the many ways to use the card.

Behind the Cardholder Call

MasterCard concierge agents can help

Learn how