Credit card protection, assistance and savings

To learn about the benefits available with your credit or debit MasterCard, call 1.800.MasterCard (1.800.627.8372) or contact your issuing financial institution.

The overview below outlines the most common benefits. This information is intended only as a reference for the types of shopping, travel and convenience-related benefits that may be available with your MasterCard.

Please Note: Benefits described below vary by card type and by issuing financial institution.* Refer to your issuing financial institution for complete benefit coverage terms and conditions or call 1.800.MasterCard (1.800.627.8372) for assistance. Certain terms, conditions and exclusions apply.

Extended warranty

Doubles the original manufacturer's or store brand warranty for up to one year when you pay with your eligible MasterCard.

Price protection

Should you find a lower price for a new item within 60 days from the date of purchase using your eligible MasterCard, you may be reimbursed for the price difference.

Purchase assurance

Provides coverage for most items you purchase with your eligible MasterCard if the item is damaged or stolen within 90 days of the date of purchase.

Satisfaction guarantee

If you become dissatisfied with a product you purchase using your eligible MasterCard within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250.

 

*Selection of benefits on your card varies by card type and by card issuer. Please refer to your issuing financial institution for complete coverage terms and conditions or call the MasterCard Assistance Center at 1.800.MasterCard (1.800.627.8372) for details on your benefits or to file a claim. If there is any difference between the descriptive language regarding insurance benefits described above, and the actual applicable master policy issued by the insurance carrier, the terms and conditions of the policy shall govern. Your card issuer can cancel insurance benefits at any time and must notify you at least sixty (60) days in advance. Coverage will still apply for any benefits you were eligible for prior to the date of such terminations, cancellation or nonrenewal, subject to the terms and conditions of coverage.

MasterCard Global Service

Get assistance virtually anytime, anywhere with your card-related questions.

Concierge services

Enjoy exclusive, personal assistance with dinner reservations, event tickets, locating hard-to-find items, buying and delivering gifts, and coordinating business-related arrangements.

*Selection of benefits on your card varies by card type and by card issuer. Please refer to your issuing financial institution for complete coverage terms and conditions or call the MasterCard Assistance Center at 1.800.MasterCard (1.800.627.8372) for details on your benefits or to file a claim. If there is any difference between the descriptive language regarding insurance benefits described above, and the actual applicable master policy issued by the insurance carrier, the terms and conditions of the policy shall govern. Your card issuer can cancel insurance benefits at any time and must notify you at least sixty (60) days in advance. Coverage will still apply for any benefits you were eligible for prior to the date of such terminations, cancellation or nonrenewal, subject to the terms and conditions of coverage.

Identity Theft Resolution Services

Assists you with credit bureau notification and credit card replacement, and provides you with an ID Theft Affidavit should you become the victim of identity theft.

Zero Liability

Pay only for purchases which you have authorized on your MasterCard. Unauthorized purchases are not your responsibility. Conditions and exceptions apply.

Learn more

*Selection of benefits on your card varies by card type and by card issuer. Please refer to your issuing financial institution for complete coverage terms and conditions or call the MasterCard Assistance Center at 1.800.MasterCard (1.800.627.8372) for details on your benefits or to file a claim. If there is any difference between the descriptive language regarding insurance benefits described above, and the actual applicable master policy issued by the insurance carrier, the terms and conditions of the policy shall govern. Your card issuer can cancel insurance benefits at any time and must notify you at least sixty (60) days in advance. Coverage will still apply for any benefits you were eligible for prior to the date of such terminations, cancellation or nonrenewal, subject to the terms and conditions of coverage.

Airport lounge access

Makes your air travel less stressful by providing membership access to over 600 airport lounges in over 100 countries with Priority Pass™.

Luxury travel benefits

The best the world has to offer. Discover unique travel experiences, special amenities and more. Ideal for your tastes, suited for your world. World Elite cardholders can enjoy access to a suite of world-class travel services, benefits and premium offers designed to deliver truly priceless travel experiences.

Visit often as new best-in-class travel benefits and offers are added frequently.

Call the phone number on the back of your World Elite MasterCard any time of day or night to speak to one of our experienced travel advisors.

Travel assistance services

Provide pre-trip destination information such as visa/passport requirements, immunization and help with lost/stolen travel documents and luggage, as well as referrals to a network of physicians, arranging hospital transfers and referrals to attorneys, local embassies and consulates, if you are traveling more than 100 miles from home.

Roadside assistance

Arranges emergency roadside assistance such as jump-starts, tire change, towing and gas delivery if you get stuck on the road. Service fees are pre-negotiated and billed to your eligible MasterCard.

MasterCard Global Service™

Get emergency assistance virtually anytime, anywhere and in any language. MasterCard Global Service helps you with reporting a lost or stolen card, obtaining an emergency card replacement or cash advance, finding an ATM location, and answering questions on your account.

*Selection of benefits on your card varies by card type and by card issuer. Please refer to your issuing financial institution for complete coverage terms and conditions or call the MasterCard Assistance Center at 1.800.MasterCard (1.800.627.8372) for details on your benefits or to file a claim. If there is any difference between the descriptive language regarding insurance benefits described above, and the actual applicable master policy issued by the insurance carrier, the terms and conditions of the policy shall govern. Your card issuer can cancel insurance benefits at any time and must notify you at least sixty (60) days in advance. Coverage will still apply for any benefits you were eligible for prior to the date of such terminations, cancellation or nonrenewal, subject to the terms and conditions of coverage.

Baggage delay insurance

Reimburses you for replacing essential personal or business items in your baggage, if the baggage you have checked on a common carrier is delayed in transit and your tickets were purchased using an eligible MasterCard.

Car rental collision damage waiver insurance

Pays for covered damages (physical damage and theft) to a rental vehicle when your eligible MasterCard is used to initiate and pay for the entire rental transaction.

Hotel/motel burglary insurance

Reimburses you for personal property stolen from your hotel or motel room. Your hotel/motel stay must be purchased entirely with an eligible MasterCard.

Lost or damaged luggage insurance

Reimburses you for the actual cost of repairing or replacing your checked or carry-on luggage if it is lost or damaged while traveling on a common carrier when you pay the entire cost of the tickets with your eligible MasterCard.

Travel accident insurance

Covers you and your family against accidental death or dismemberment if you purchase common carrier travel tickets with your eligible MasterCard.

Trip cancellation insurance

Provides reimbursement for you and your family for any nonrefundable cancellation or change fee if your trip is interrupted or canceled and you have purchased your common carrier tickets with your eligible MasterCard.

*Selection of benefits on your card varies by card type and by card issuer. Please refer to your issuing financial institution for complete coverage terms and conditions or call the MasterCard Assistance Center at 1.800.MasterCard (1.800.627.8372) for details on your benefits or to file a claim. If there is any difference between the descriptive language regarding insurance benefits described above, and the actual applicable master policy issued by the insurance carrier, the terms and conditions of the policy shall govern. Your card issuer can cancel insurance benefits at any time and must notify you at least sixty (60) days in advance. Coverage will still apply for any benefits you were eligible for prior to the date of such terminations, cancellation or nonrenewal, subject to the terms and conditions of coverage.

Experiences and offers

World and World Elite MasterCard cardholders get preferred access to an array of valuable offers, upgrades and experiences. MasterCard Access allows you to take advantage of exceptional offers from upscale retailers and world-class hotels and resorts. Escape from the daily routine and relax at a spa, go on a thrill-seeking adventure, or take in a round of golf with pro instruction. Access restaurant reviews and make dining reservations online at sought-after restaurants. Purchase great seats for thousands of concert, theatre and sporting events, even sold out shows.

Explore World Experiences & Offers

Promotions and offers

Find special savings offers from leading merchants and unique MasterCard promotions when you use your card.

View our promotions

MasterCard® Priceless Cities

Be the first to know about premier events and offers in the cities you love.

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Fuel Rewards Network

Who doesn't want to save money on fuel? With the Fuel Rewards Network program and MasterCard® you can. All you have to do is sign up for a Fuel Rewards Network account and link your MasterCard. Then just use your MasterCard at participating grocery stores and restaurants to qualify for additional savings on fuel at Shell. MasterCard will also feature special limited-time offers available every few months to Fuel Rewards Network members so you have even more opportunities to save on fuel.

Save on fuel with MasterCard

*Selection of benefits on your card varies by card type and by card issuer. Please refer to your issuing financial institution for complete coverage terms and conditions or call the MasterCard Assistance Center at 1.800.MasterCard (1.800.627.8372) for details on your benefits or to file a claim. If there is any difference between the descriptive language regarding insurance benefits described above, and the actual applicable master policy issued by the insurance carrier, the terms and conditions of the policy shall govern. Your card issuer can cancel insurance benefits at any time and must notify you at least sixty (60) days in advance. Coverage will still apply for any benefits you were eligible for prior to the date of such terminations, cancellation or nonrenewal, subject to the terms and conditions of coverage.