team meeting
Click to play video

The Mastercard® approach to patient payment assurance

A strategy to recoup millions in potential incremental revenue

Hospital executives face conflicting challenges: improving patient outcomes while reducing the cost of care and collecting on services provided. Today, using Test & Learn® analytics, hospital systems can determine the optimal billing strategy for each unique patient in a continuous learning cycle—identifying and capturing millions of dollars in potential incremental revenue.

The four pillars behind our process

icon people | one on one

Individual patient segmentation

Segment patients entering the hospital system based on payment burden, payment history, and other factors.

icon laboratory flask

Test vs. control approach

Compare the actions of test group against a well-matched control group that did not receive the action.

icon chart

Cause & effect relationships

Identify drivers of performance by determining the impact of incremental actions on the test group.

icon billing

Customized billing strategies

Tailor new billing strategies to the patient’s circumstances to maximize the likelihood of payment.

A continuous cycle of advanced analytics

Powered by Test & Learn, this patient-focused analytics platform is an intuitive, user-friendly desktop tool supported by a dedicated Mastercard team.

Patient payment process

One hospital system’s success story

Discover how a multibillion-dollar hospital system was able to identify $45 million in potential incremental revenue and cost savings—while improving patient outcomes—with the help of Mastercard Test & Learn.

Healthcare Solutions: Patient Payments

Find out how Mastercard Test & Learn can optimize billing with proven predictive analytics that can help providers capture more of the patient revenue.

Want to put Test & Learn patient strategies to work today? Contact us.