Merchant Inquiries

Q: I Need to Report Potential Fraud

A: If you possess contact information for someone who has committed fraud on a MasterCard card account, please contact the MasterCard Fraud Team at FraudTeam@MasterCard.com. If you do not have access to email you can always contact the MasterCard Assistance Center toll free at 1-800-307-7309 or 'Collect' by dialing 1-636-722-7111.

Q: I Would Like To Accept MasterCard For Payment

A: To accept MasterCard for purchases, you must enter into an agreement with a financial institution that is set up to process transactions with MasterCard. Although we cannot advise you in the selection of a financial institution, if you click on the URL listed below, we do provide some good information on how to begin. mastercardmerchant.com