Lost Or Stolen Card

Emergency contacts

MasterCard Global Service™

Whether you're the victim of credit card theft, have lost your credit card or just need help locating an ATM, at MasterCard we're here to assist you 24 hours a day, seven days a week, 365 days a year. Call to speak with a representative regarding:


  • Lost or stolen cards
  • Emergency replacement cards
  • Emergency cash advances
  • Locate an ATM that accepts MasterCard®, Maestro®, and Cirrus® brands
  • Access account-related information
  • Access any applicable card benefits

Emergency contact

In the United States:
1-800-MasterCard (1-800-627-8372)

For countries not listed in our directory, you can call the following telephone number collect to the United States in the event of an emergency:
1-636-722-7111

Click here for a list of all emergency contact numbers.