Card Benefits

Card Benefits FAQs

Q: What card benefits and insurance are "complimentary" or "no cost to me" with my MasterCard card

A: MasterCard provides many different features and benefits that differ depending on the actual MasterCard card that you have. To find out the specific benefits of your card, please contact the MasterCard Assistance Center at 1-800-307-7309 or 'Collect' by dialing 1-636-722-7111.

Q: I lost an item that I purchased with my MasterCard card

A: If you lost an item that you paid for in full with your MasterCard card, you may be eligible for replacement or reimbursement. MasterCard provides many different features and benefits that differ depending on the actual MasterCard card that you have. To find out the specific benefits of your card, please contact the MasterCard Assistance Center at 1-800-307-7309 or 'Collect' by dialing 1-636-722-7111.

Q: What rental car insurance does MasterCard provide on my MasterCard card?

A: Rental insurance differs by location and varies based upon the actual MasterCard card that you have. Please contact the MasterCard Assistance Center at 1-800-307-7309 or 'Collect' by dialing 1-636-722-7111.

Q: I would like to call MasterCard to learn more about my MasterCard card benefits

A: MasterCard provides many different features and benefits that differ depending on the actual MasterCard card that you have. To find out the specific benefits of your card, please contact the MasterCard Assistance Center at 1-800-307-7309 or 'Collect' by dialing 1-636-722-7111.

Q: How do I file a claim for card benefits?

A: Please call the MasterCard Assistance Center toll-free from the U.S. at 1-800-307-7309 or call "collect" by dialing your local operator from most countries to 1-636-722-7111 to file a claim or follow-up on an existing claim.

Q: Questions not answered here

A: If your question is not listed among the previous topics and questions, your best option is to contact the financial institution that issued your account as only they hold account specific and unique information. Typically there is a customer service number for your financial institution on the back of each card that you can call. You can always contact the MasterCard Assistance Center toll free at 1-800-307-7309 or 'Collect' by dialing 1-636-722-7111.
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