SAFETY AND SECURITY IS A FUNDAMENTAL PROMISE TO OUR CARDHOLDERS.
We recognize that in today's uncertain times, a little assurance can go a long way, so we want to remind consumers of a few tips to keep you safe and secure.
MasterCard cardholders can feel confident they are protected by our zero liability policy which means you are not responsible for fraudulent purchases made with both debit and credit cards.
If anyone contacts you asking for your personal information or account data, don't provide it. Simply hang up or delete the email and reach out to your bank using the contact numbers provided on the back of your card or through a legitimate web site.
We always encourage cardholders to monitor your accounts and check your statements regularly for transactions you don't recognize. Should any fraudulent activity occur, they should immediately contact the bank that issued the card.
Consumers are entitled to one free credit report per year. It makes sense to check your credit to see if any information is incorrect. You can check your report at www.annualcreditreport.com
Zero Liability does not apply to:
(i) MasterCard BusinessCards or Debit MasterCard BusinessCards issued for commercial, business or agricultural purposes (PLEASE NOTE: Zero Liability does apply to MasterCard credit and debit cards for small businesses); or
(ii) MasterCards issued or sold "anonymously" (for example, a prepaid card purchased in a store), until such time as the identity of the cardholder has been registered with the financial institution that issued the card; or
(iii) if a PIN is used for the unauthorized purchase.