Tips for Merchants

E-learning Modules
How to enhance operational efficiencies



what you need to know

MasterCard is focused on protecting all stakeholders' interests in the payment value chain. To that end, we have developed e-learning modules to equip MasterCard merchants with the knowledge to help optimize their business operations.


The Merchant's Guide to Chargebacks: Top 10 Things Merchants Should Do

It is important for merchants, large and small, to understand their chargeback rights. The following module articulates ten helpful ways merchants can minimize risk of chargebacks and best position themselves to respond to a chargeback request.

Launch Module


Partnering with a Merchant Service Provider: Things Merchants Should Consider

Selecting a Merchant Service Provider can be a challenging decision as there are many factors to consider. This module outlines proactive steps merchants can take to help them select the right service provider for their needs.

Launch Module