MasterCard Global Service®

Wherever The Journey Takes Your Customers,
We're There

If your business caters to travelers, you can be an important link in helping MasterCard Worldwide provide critical assistance to cardholders.

What can MasterCard Global Service give your customers? Anything that their MasterCard card offers, any time. Cardholders can report a lost or stolen card, receive an emergency card replacement or cash advance, or access account information. Global Service also gives them access to any of the benefits of their MasterCard card. And they can get it all from anywhere, 24 hours a day.

Cardholders need easy, quick access to toll-free numbers when they have an emergency or question. MasterCard has listed Global Service toll-free numbers with directory assistance and included them in telephone directories in more than 250 key cities worldwide.

HOTELS AND OTHER MERCHANTS HELP MAKE THE CONNECTION

International travelers want information accessible to them at their hotels. To ensure that MasterCard Global Service toll-free numbers are readily accessible, we've implemented a hotel campaign by distributing multilingual MasterCard Global Service reference cards to more than 30,000 hotels in 60 key destination countries. The cards are available in Chinese, English, French, German, Italian, Japanese, Korean, and Spanish.

Travel agencies, car-rental agencies, tourist attractions, and major department stores are among the merchants that can distribute local MasterCard Global Service toll-free numbers to their customers.

To learn how you can connect your customers to this important service, contact your acquirer.

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