Automatic Billing Updater

Boost Customer Satisfaction and
Reduce Customer Service Demand

If you maintain card-on-file data for your customers' automatic recurring bill payments, you face the challenge of card payments that decline due to account changes that have not been communicated to you with each billing period. Declines compromise revenue flow and are inconvenient to customers as well. They also increase your direct and indirect expenses by forcing you to contact customers for either updated account information or alternate payment arrangements.


The MasterCard Automatic Billing Updater is a service that helps ensure uninterrupted payment for you and uninterrupted service for customers by seamlessly updating card-on-file account information. It maintains and builds customer satisfaction, making it less likely for customers to switch to another merchant.

By automatically maintaining the accuracy of customer card data, the MasterCard Automatic Billing Updater prevents disruptions due to account changes. It extends the life of online and offline automatic recurring payment arrangements by helping to secure these ongoing, revenue-generating relationships, all while helping to lock in revenue, reduce processing costs, maintain service continuity, and strengthen cardholder satisfaction.


Merchants who use the MasterCard® Automatic Billing Updater service see the following benefits:

  • Decreased operating and processing costs
  • Increased customer satisfaction
  • Improved funds collection
  • Prevention of exception processing

Download the MasterCard Automatic Billing Updater Brochure (PDF)